Contact Us

Head office

Address	13-K, Moaiz Center, F-7 Markaz, Islamabad, Pakistan
Phone	+92 51 111 345 700
Fax	+92 51 2651923

Commercial Division

Address	Telenor Pakistan 38 Paris Plaza, Markaz F-11, Islamabad, Pakistan
Phone	+92 51 111 345 700
Fax	+92 51 2652960

Customer Relations

Mailing Address	P.O. Box 345, Main Mall GPO Lahore
Phone	+92 42 111 345 100
Fax	+92 42 111 345 200
Email	telenor345@telenor.com.pk

If you have any queries and/or feedback regarding Telenor Products & Services or your Telenor mobile subscription, click here.

Call Us

Call us anytime you have a query regarding your Telenor mobile subscription and our Customer Relations' Officers will try their best to solve your problem on the phone.
You can reach us by dialing 345 from your Telenor number or 042 111 345 100 and 051 111 345 100 from a landline number if you are calling from outside Islamabad and Lahore.
If you are calling from Islamabad, Rawalpindi and Lahore dial 111 345 100 .
If you are calling from another country please dial +92 42 111 345 100 or +92 51 111 345 100 .
Telenor Customer Relations is at your service 24 hours a day 365 days a year! And we mean that, so give us a try.
When you dial 345 you will be connected to the Interactive Voice Response System (IVR). Please see the IVR map for details.

Pay us a Visit

Just walk in to any Telenor Sales & Service Center and our staff shall be more than delighted to assist you, in person, with your queries regarding Telenor subscription.

Telenor Sales & Service Centers are open from Monday to Saturday (9:30 AM – 5:00 PM)
(Friday prayers break – 1:00 PM – 3:00 PM)