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Process

 

 Porting Fee Prepaid  
 Subscription Fee Rs.0
 Free Airtime Rs.100
 Porting Fee Rs.55

This fee is non refundable.

 Porting Fee Postpaid  
 Porting Fee Rs.55

 

Process
In order to bring your existing number to the Telenor family through Mobile Number Portability, just follow the 4 simple steps.

1. Check the following

  • For verification with your existing mobile operator, bring any receipts, SIM Card, SIM Jacket etc. that validate your ownership of your existing number that you wish to port to Telenor.
  • If an individual subscriber, please bring identification information (original CNIC, NIC, Passport) of the owner of the number to be ported.

If your number is part of a corporate subscription, please bring along a copy of identification information of the Chief Executive or the authorized signatory for the subscription. You must also bring along a written request on the company's letterhead or porting request application, signed by the Chief Executive/authorized signatory, requesting to port the number(s) issued in the name of the company/organization.

In order to successfully port to Telenor, kindly read the terms here

  • To successfully port, it is necessary that you have used your existing cellular operator for at least 60 days.
  • There must essentially be no change in ownership of the number to be ported, in the last 60 days of the porting request.
  • You can successfully port once in every 60 days. Make sure you have not ported within the last 60 days of making a porting request with Telenor.
  • Ensure that the number to be ported is active (not expired) and a valid subscription with the existing cellular operator.
  • You should have the SIM Number (or IMSI Number) of your existing operator's SIM Card (mentioned on the SIM Card).
  • *Note: The SIM number (or IMSI Number) is not required in the case of non-GSM subscription.
  • No outstanding agreements or liability should exist between you and your existing cellular operator.
  • There should be no legal impediments or pending matter in the Court of Law, related to the existing number, anywhere across Pakistan.


2. Visit any Telenor Sales & Services Center, along with the necessary information, to make a porting request by filling out a porting request form by Telenor Pakistan. You would be requested to show the SIM for verification purposes.

3. A porting fee has to be paid when making a porting request, as per policy. Please ask the agent attending you for the amount of the porting fee.

4. A Number Portability Request (NPR) is launched by Telenor Pakistan and you are given a Telenor Pakistan SIM Card, along with a tentative time to when you can start to use Telenor's network on this SIM.

You will receive a Mobile Number Portability User Guide along with the Telenor Pakistan SIM Card, which will inform you about the services you can enjoy while using Telenor on your existing number. It will also bear answers to some Frequently Asked Questions that you may have regarding the service.

For further details, please visit the nearest Telenor Sales & Service Center.